Terms of Sale

1. Seller identity

JIMBLE LABS
Registered office: 1 Mail de la Bastide, 13590 Meyreuil, France
French simplified joint-stock company (Société par actions simplifiée, SAS) with share capital of €100.00 — Trade and Companies Register (RCS): Aix-en-Provence 108 108 804
SIRET: 108 108 804 00015
EU VAT number: FR37108108804
Email: contact@jimble.dev

2. Purpose

These terms of sale (hereinafter the "Terms of Sale") govern the sale of subscription offers for the jimble.dev platform. Any order implies full and unreserved acceptance of these Terms of Sale.

3. Description of the offers

The features of the offers (plans, credits, quotas) are described on the Pricing page. We reserve the right to modify our offers at any time, without affecting subscriptions in progress.

4. Prices

Prices are stated in euros (€), both exclusive of taxes and inclusive of all taxes. The applicable VAT is the rate in force on the date of the order. Prices may be changed at any time; changes apply to new subscriptions and to renewals subject to 30 days' notice.

5. Payment terms

Payment is made online by bank card through our payment provider Stripe. The charge is made at the time of subscription and then on each renewal date. If a payment is rejected, the service may be suspended after notification.

6. Invoicing

An invoice is issued for each payment and is available from your customer area. Invoices are also sent by email to the address associated with your account.

7. Term and renewal

Subscriptions are taken out for a term of 1 month to 1 year. Unless terminated before the end of the term, the subscription is automatically renewed for an equivalent period. You can disable automatic renewal from your customer area.

8. Right of withdrawal (B2C consumers)

In accordance with Article L221-18 of the French Consumer Code (Code de la consommation), you have a period of 14 days from subscription to exercise your right of withdrawal without giving any reason. The request must be sent to: contact@jimble.dev. The refund will be made within 14 days.

Business customers (B2B): the right of withdrawal does not apply to contracts between professionals.

9. Service level (SLA)

In the event of unavailability lasting more than 2 days, the platform undertakes to refund the subscription amount pro rata to the duration of the unavailability.
Maintenance windows are open Monday to Friday, from 9 p.m. to 7 a.m.

10. Termination

You may terminate your subscription at any time from your customer area. Termination takes effect at the end of the current subscription period. No pro rata temporis refund is made except in the case of the statutory withdrawal (B2C, 14 days).

11. Consumer mediation

In accordance with Article L612-1 of the French Consumer Code (Code de la consommation), we offer a mediation scheme.

12. Governing law and jurisdiction

These Terms of Sale are governed by French law. Any dispute falls within the exclusive jurisdiction of the French courts.

Last updated: 7 July 2026